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Information current as of Jan. 5, 2015.
Medicaid / Bayou Health

Health and Hospitals, Bureau of Health Services Financing (MEDICAID)

BAYOU HEALTH is the new way most of Louisiana's Medicaid and LaCHIP recipients receive health care services. The overriding goal is to encourage enrollees to own their own health and the health of their families. It is a message of empowerment that seeks to motivate Louisianians to make healthier choices for themselves and their families.

In BAYOU HEALTH, Medicaid recipients enroll in one of the Health Plans listed below; access the plan website or call them if you have additional questions using the links and phone numbers provided below.

Aetna Better Health 1-855-242-0802
Amerigroup RealSolutions 1-800-600-4441
AmeriHealth Caritas 1-888-756-0004
Community Health Solutions 1-855-247-5248
Louisiana Healthcare Connections 1-866-595-8133
UnitedHealthcare 1-866-675-1607

These Plans differ from one another in several ways, including their provider networks, referral policies, health management programs and extra services and incentives offered. Each of these Plans is accountable to the Department of Health and Hospitals (DHH) and the state of Louisiana. Each contract requires adherence to detailed grievance and appeals requirements. Members have the right to appeal, first to their BAYOU HEALTH Plan, then to the State. There are also strict marketing guidelines that each plan must adhere to with mandatory prior approval of marketing materials. DHH will monitor all complaints, grievances and appeals to assure the system is accountable to the enrollees and the state.

Medicaid is an assistance program that provides medical coverage to low-income people who meet certain eligibility qualifications. Currently in Louisiana, more than 1.1 million people are enrolled in Medicaid.

You can search online for providers using the tool at: https://bayouhealth.com/LASelfService/faces/search.xhtml

If you wish to apply for Louisiana Medicaid or need information on the current system of care (services covered, providers, etc.), click here.

Additional Helpful Medicaid Resources

Contact Information
Medicaid Hotline
( 888 ) 342 - 6207
Bureau of Health Services Financing
Physical Address
628 N 4th St
Baton Rouge, LA 70802
Mailing Address
P. O. Box 91030
Baton Rouge, LA 70821 - 9030
Primary Phone Number: ( 888 ) 342 - 6207
Fax Number: ( 225 ) 342 - 3893
E-mail: medweb@la.gov
Monday - Friday: 7:30 AM - 4:30 PM
Saturday - Sunday: Closed