Louisiana.gov logo

The Louisiana.gov Services Directory is a consolidated and comprehensive online directory of services provided by state government to citizens and businesses. Services include licenses and permits, certifications, registrations, filings, publications, e-mail offerings, databases, and information resources. Questions? Ask Louise

Information current as of Apr. 30, 2013.
Consumer Complaints

Attorney General, Office of the Attorney General

The Attorney General (AG) Consumer Protection Section acts on behalf of Louisiana consumers at large when a business is operating unfairly or deceptively. However, we realize that individual disputes can arise in business transactions and that many problems may be resolved through improved communications. Our mediators will try to resolve complaints between an individual consumer and a business. Please read this information carefully before you file your complaint.

Our office handles complaints regarding: automobiles, telemarketing, landlord & tenant, credit issues, collection agencies, home improvement and construction, home appliances and furnishings, health clubs, travel, charitable solicitations, sweepstakes, work-at-home programs and multilevel marketing/business opportunities.

Our office does not handle complaints regarding: utility companies, cable companies, cellular telephones, insurance claims, elected or public officials, state or municipal agencies, child support claims, employee - employer disputes, or licensed professionals (doctors, dentist, attorneys, etc.). If we receive a complaint that we cannot handle, we will refer it to the proper agency.

For more information on filing a consumer complaint, please visit the AG's website. Compliants can be made online using the "Online Consumer Complaint Form". Additional questions regarding complaints and the process should be directed to the Consumer Protection Section of the AG's office.


Contact Information
Consumer Protection Section
( 225 ) 326 - 6465
ConsumerInfo@ag.state.la.us
Locations
Consumer Protection Section
Physical Address
1885 North 3rd St
Baton Rouge, LA 70802
Mailing Address
P.O. Box 94005
Baton Rouge, LA 70804 - 9005
Primary Phone Number: ( 225 ) 326 - 6465
Secondary Phone Number: ( 800 ) 351 - 4889
Fax Number: ( 225 ) 326 - 6499
Hours
Monday - Friday: 8:00 AM - 4:30 PM
Saturday - Sunday: Closed