LaGov Requirements

Last modified 2/27/2024

 

Supported browser recommendations

Desktop Browser	Operating System	Download Link
Google Chrome *	Windows, Apple OSX	Download Latest Version *not recommended for use with LaGov’s Vendor Portal (SUS) - Incompatibility issues have been reported
Apple Safari	Apple OSX only	Download Latest Version
Microsoft Edge	Windows	Download Latest Version
Mozilla Firefox *	Windows, Apple OSX	Download Latest Version *not recommended for use with LaGov’s eProcurement (SRM) module or Vendor Portal -  Incompatibility issues have been reported

Support Notes

• All versions of Microsoft Edge, including Edge Chromium, prior to January 15, 2020 are not supported.
• Access via mobile devices is most often successful, however some incompatibility issues have been reported.
• If getting a 2^nd login screen when using any LaGov App, add the following URL as a Trusted Site:
  https://prdits.doa.louisiana.gov. Click here for how to do this
• Make sure the following browser options are enabled: JavaScript and TLS 1.2 accessibility.
• Turn off the browser's pop-up blocker for louisiana.gov addresses.
• Download a compatible version of Adobe Reader for free here
• Enable browser to accept cookies and disable ActiveX Filtering.

Workstation Requirements (ECC Users)

·        Software Required: SAP GUI 770

·        Windows-based PC running Windows 8+ (x32 or x64)

 

SAP Fiori Client App Requirements

·        iOS 12.0 or later if using an iPhone, iPad, or iPod touch.

·        Android 5.1 or later and Adobe Acrobat Reader if using an Android device.

·       SAP has removed the Fiori client app from iOS and Android app stores.
LaGov Apps will remain accessible in the browser via https://prdits.doa.louisiana.gov/apps.
Save this URL as a bookmark to continue to access LaGov Apps with ease.

 

 

Frequently Asked Questions

Don't know what browser or browser version you're using?

Get details about your current browser at www.whatsmybrowser.org, a third-party website that will open in a new window. Once you find out about your browser, you can check the appropriate download URL above for any possible upgrades.

What if the browser I use is not in the above chart? It's an older version.

While it may work just fine, you also might run across functionality that doesn't work as you think it should or text on screens isn't formatted or sized correctly. For the best possible experience, we recommend you use a browser that is listed in the suggested browser list.

Can I use use a phone or tablet to access LaGov or LEO?

Yes access via mobile devices is most often successful. Like the desktop version of the browser, you occasionally may find functionality, however, that is not 100% compatible. Future upgrades of our portal may solve this, so retry this browser periodically.

Why is sound is not playing in a Success Factors - Lagov Learning web course?

Due to the wide variety of hardware, software, and course types there is not a single solution to solve all sound-related problems. Here are some general troubleshooting tips for sound-related issues:

• Not all courses include audio. Typically there is a note on one of the first few slides to let users know if the course does include narration.
• Try opening the course using a different browser. Google Chrome is most likely to run the course as intended.